Follow up every lead while it's warm.
For dealerships where enquiries arrive by WhatsApp, web form and phone at all hours. AI replies straight away, qualifies the buyer and books the test drive, so your sales team talks to people who are ready.
Where AI helps in a dealership
Three jobs handled behind the scenes, so your salespeople spend their time with buyers.
Neo, our AI sales assistant, answers WhatsApp and web chat enquiries straight away, asks the right questions and passes qualified buyers to your team.
Checks your salespeople's calendars, offers a time and sends the confirmation by WhatsApp and email.
Quiet leads get a timely nudge and every conversation is logged to your CRM, so the next person knows where things stand.
Where the time goes
- 01
Leads arrive everywhere, at all hours
Enquiries come in by WhatsApp, web form, phone and third-party listings. The ones that land after hours wait until the morning.
- 02
Follow-up depends on who has time
On a busy showroom floor, yesterday's enquiry doesn't always get a call back, and the buyer moves on.
- 03
Admin pulls salespeople off the floor
Booking test drives, chasing finance documents and updating the CRM take time away from selling.
What that changes on the showroom floor
Typical uses we start with. Each one works inside your existing tools.
- 01
Leads answered first
Buyers get a reply straight away, so they don't move on to the next dealer.
- 02
Test drives on the calendar
Salespeople stay on the floor while the bookings fill themselves.
- 03
No lead left quiet
Yesterday's enquiry gets its follow-up without anyone having to remember.
A day in the life
- Before: A weekend enquiry sits unanswered until Monday.With AI: Every enquiry gets a reply straight away, whatever the hour.
- Before: Salespeople juggle replies, calls and the walk-in in front of them.With AI: Your team starts with qualified buyers and the conversation so far.
- Before: Test drives are booked by phone tag.With AI: Test drives are booked straight into the calendar and confirmed.
- Before: Follow-up notes live in someone's head or a notebook.With AI: Every conversation is logged to the CRM.
Does it replace our salespeople?
No. It handles the first reply, the routine questions and the booking, then hands the buyer to a person. Selling and negotiating stay with your team.
Which channels does it cover?
WhatsApp and web chat. It can also answer calls in a natural voice where phone support is set up.
Does it work with our CRM?
Neo syncs to HubSpot out of the box, and other CRMs can be connected through an adapter. Ask us about yours.
Ready to stop losing leads to slow replies?
Start with a free AI Scorecard call. We look at where your team's time goes and show you what's worth automating first.
Book a free AI Scorecard call