Reply to every enquiry before it goes elsewhere.
For agencies and property managers handling a constant stream of enquiries, viewing requests and follow-ups. AI responds quickly, books viewings and keeps the pipeline moving.
Where AI helps an agency
Three jobs that keep buyers moving, from the first enquiry to the follow-up after a viewing.
Neo, our AI sales assistant, replies to property enquiries on WhatsApp and web chat, answers the basics and captures what the buyer or tenant is looking for.
Offers viewing times from your agents' calendars and confirms the booking with the buyer.
Sends a timely follow-up, collects feedback and logs the conversation to your CRM.
Where the time goes
Enquiries come in faster than you can answer
Portal leads, WhatsApp messages and calls arrive while agents are out at viewings.
Viewings are a scheduling puzzle
Matching a buyer's availability to an agent's diary and the property's access takes rounds of messages.
Follow-up slips
Warm leads go quiet when nobody has time to check back in.
What that changes for your agents
Every enquiry answered
Every enquiry gets a first reply, whatever the hour.
Viewings booked for you
Viewings get booked without the back-and-forth.
Buyers followed up
No buyer is forgotten once the viewing is over.
A day in the life
- Before: Enquiries wait until an agent is back at their desk.With AI: Every enquiry gets an immediate reply and the buyer's requirements are captured.
- Before: Viewings are arranged over a long thread of messages.With AI: Viewings are booked straight into the agent's calendar.
- Before: Follow-up after a viewing depends on the agent remembering.With AI: A follow-up goes out after each viewing.
- Before: Lead details are scattered across inboxes and phones.With AI: Lead details and conversations are logged in one place.
Does it quote prices or describe properties?
It answers from the listing information you give it, and passes anything it can't confirm to an agent. It won't invent details.
Which channels does it cover?
WhatsApp and web chat, and phone where that's set up.
Does it replace agents?
No. It handles the first reply, the routine questions and the diary, so agents spend their time at viewings and negotiating.
Ready to answer every enquiry first?
Start with a free AI Scorecard call. We look at where your team's time goes and show you what's worth automating first.
Book a free AI Scorecard call